Customer Care

Returns & Refunds

If for any reason you’re dissatisfied with your order, we will gladly offer a refund on all products returned to us within 14 days of your receipt, provided they are returned in their original packaging, in an unopened, unused and saleable condition.

Please be aware that due to EU hygiene regulations, we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

Please send all returns on a trackable service using the address below. Include your order number, name and date of order. You MUST inform us via email of your return. Send us an email to with your order number, tracking number, and reason for return.

Raise and Replenish
12-14 Shaws Road
WA14 1QU

We will refund your product as quickly as possible by returning the money to your original payment method!