LEGAL POLICIES

Privacy & Cookies

We’ll always keep your data safe and secure. So you’re clued up, here’s why we need it and how we use it.

Your privacy is important to us. This privacy policy (the “Policy”) describes how RAISE AND REPLENISH LTD (the “Company”), a private limited company incorporated in the United Kingdom, collects, uses, and shares personal information about you when you visit our website www.raiseandreplenish.com (the “Website”) or purchase goods from the Website (the “Goods”).

We may use your personal information for the following purposes:

  • To provide and improve the Website and the Goods.
  • To process and fulfil your orders, including payment processing and delivery of the Goods.
  • To communicate with you about your account and your orders, including confirming your purchases and providing updates and support.
  • To respond to your inquiries and requests for information.
  • To personalise your experience on the Website, including by showing you content and advertisements that may be of interest to you.
  • To analyse and improve the Website and the Goods, including by conducting market research and customer surveys.
  • To protect against, detect, and prevent fraud and other illegal or unauthorized activities.
  • To comply with legal and regulatory obligations.

When you visit the Website or purchase Goods from us, we may collect the following personal information about you:

  • Contact information, such as your name, email address, postal address, and phone number.
  • Payment information, such as your credit or debit card number and expiration date, or your PayPal account information.
  • Information about your interactions with the Website, such as the pages you visit and the products you view or purchase.
  • Technical information, such as your IP address, browser type and version, and device type.

We may also collect personal information about you from third parties, such as credit bureaus, social media platforms, and our service providers.

We may share your personal information with the following third parties:

  • Service providers, such as payment processors and delivery companies, who assist us in operating the Website and providing the Goods to you.
  • Advertising and marketing partners, who help us deliver personalized content and advertisements to you.
  • Social media platforms, if you interact with us through those platforms.
  • Analytics and research partners, who help us understand how you use the Website and the Goods.
  • Government authorities and law enforcement agencies, if we are required to do so by law or in response to a valid request.

We require all third parties to protect your personal information in accordance with applicable laws and regulations.

You have certain rights and choices in relation to your personal information. These include the right to access, correct, delete, or object to the processing of your personal information, as well as the right to withdraw your consent to our use of your personal information, where applicable. You also have the right to data portability, which means that you can request to receive your personal information in a format that allows you to transfer it to another service provider.

To exercise any of these rights, please contact us at hello@raiseandreplenish.com or use our contact form here. We will respond to your request in accordance with applicable laws and regulations.

Please note that some of these rights may be limited in certain circumstances, such as where the processing of your personal information is necessary for the performance of a contract or to comply with legal obligations.